[Jandek] new york show (frustration)
akelly1971 at gmail.com
Wed Aug 10 18:55:12 PDT 2005
I e-mailed Ticket Web (couldn't find a phone number) and spoke to customer
service for my credit card. The money's off my card, but it hasn't been
transferred to Ticket Web yet -- the transactions are "pending." Since I was
never issued any authorization numbers for the tickets, it's not an actual
sale and the money will be back on my card within three business days. So
it's more of a nuisance than anything else.
And still no tickets. =(
On 8/10/05, Matt Keeley <revme at comcast.net> wrote:
> ...wow, that's not only "incompetent" that's reaching the level of
> "Trip to small claims court". Wow. Have you contacted Ticketweb?
> Called them up and asked to speak to customer service or a manager or
> something? I mean -- WOW. That's excruciatingly awful. The fact
> that they charged you 200 bucks for 25 dollar tickets that you didn't
> even _get_. Man. That is inexcusable. I'd basically be yelling
> from the rooftops in the direction of both the theater and ticketweb
> (since it seems that both parties are at fault here, what with their
> whole... "Oh we don't have tickets! You either have to go to this
> other place, only we won't tell you that until too late, or go to a
> website, at some random time that we keep changing our minds on when
> it is! Have fun!"
> On Aug 10, 2005, at 6:15 PM, Amy Kelly wrote:
> > It gets worse. I checked my card balance and found that each time
> > I submitted my credit card info for the NYC Jandek show and got an
> > error message, Ticketweb charged my card anyway. To the tune of
> > $210.32. I called Master Card and reported it, but as it stands,
> > I'm out over two hundred smackers and none too impressed with
> > Ticketweb.
> Rev. Syung Myung Me
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